SMS Terms
Learn how IMT Trip Inc. uses text messages to share transportation updates, coordinate pickups, and communicate with customers and authorized representatives.
01 About SMS Communications
IMT Trip Inc. may use text messaging to communicate with customers, passengers, caregivers, facilities, and authorized representatives regarding transportation services.
These SMS Terms explain the types of messages you may receive and how you can manage your text-message preferences.
02 Types of Messages
Depending on your transportation requests and interactions with IMT Trip Inc., text messages may include:
- Booking confirmations.
- Pickup reminders.
- Driver arrival notifications.
- Schedule changes.
- Trip updates.
- Return-trip coordination.
- Customer-service communications.
- Other transportation-related information.
03 Consent to Receive Messages
By providing a mobile telephone number and requesting or agreeing to text communications, you authorize IMT Trip Inc. to send applicable service-related text messages to that number.
04 Message Frequency
Message frequency varies depending on your transportation requests and interactions with IMT Trip Inc.
For example, you may receive messages related to a booking, an upcoming pickup, a schedule change, or return-trip coordination when applicable.
05 Message & Data Rates
Message and data rates may apply according to your wireless carrier and service plan.
Please contact your wireless carrier if you have questions about your text-message plan or any applicable charges.
06 How to Opt Out
You may reply STOP to applicable automated text messages to request that those messages stop. You may also contact IMT Trip Inc. directly regarding your communication preferences.
Manage Your Text Messages
Simple instructions for your messaging preferences
To opt out: Reply STOP to an applicable automated text message.
For assistance: Contact our team by phone or email using the details below.
07 Help & Support
For assistance regarding transportation communications, contact IMT Trip Inc. using either of the following options:
- Phone: (317) 665-9194
- Email: info@imttrip.com
08 Privacy & Mobile Information
Information collected through text communications will be handled according to our Privacy Policy and applicable requirements.
Mobile information obtained for text messaging will not be sold for marketing purposes.
For more information about how personal information is handled, please review our Privacy Policy.
09 Emergency Communications
Text messaging should not be used for emergencies. Text messages may not be monitored continuously and may not receive an immediate response.
Questions About SMS Terms?
Contact IMT Trip Inc. if you need help with transportation messages or want to update your communication preferences.